Job Description

Bachelors degree (any field) 1. Coordinate and manage the end-to-end operational activities related to NVOCC/Forwarding/Transportation shipments, including documentation, booking, cargo handling, and delivery.
2. Liaise with various stakeholders, including slot operators, agents, freight forwarders, and customers, to ensure smooth and timely execution of shipments.
3. Prepare and process shipping documentation, including bills of lading or Delivery order and other required documents.
4. Communicate with customers to provide shipment updates, resolve inquiries, and address any operational issues.
5. Collaborate with internal teams, such as sales, customer service, and finance, to ensure seamless coordination and customer satisfaction.
6. Coordinate with customers to ensure timely pickup and delivery of containers.
7. Handle and resolve operational issues, such as delays, damages, and claims, in a timely and effective manner.
8. Maintain accurate and up-to-date records of shipments, documentation, and customer interactions.

Industry Type:

Ports & Shipping

Department:

Customer Success, Service & Operations

Employment Type:

Full Time, Permanent

Role Category:

Customer Success, Service & Operations - OtherEducation

UG:

Any Graduate

Experience: 0-2 year

Job Type: Full-time

Pay: ?13,000.00 - ?22,000.00 per month

Benefits:

Health insurance Provident Fund
Education:

Bachelor's (Preferred)
Language:

English (Preferred)
Location:

Gandhidham, Gujarat (Preferred)
Work Location: In person