The Operations Executive is responsible for managing daily operational tasks, ensuring smooth processing of immigration applications, and supporting clients throughout their visa or migration journey. This role requires strong organizational skills, attention to detail, and the ability to coordinate with multiple stakeholders to ensure timely and accurate delivery of services.
Key ResponsibilitiesClient & Case Management
Assist clients with the end-to-end immigration process, including documentation, application submission, and follow-ups.
Review and verify client documents for accuracy, completeness, and compliance with immigration requirements.
Maintain regular communication with clients to provide updates, clarify queries, and ensure a positive service experience.
Operational Coordination
Track application progress and ensure timelines are met according to immigration authorities' requirements.
Coordinate with consultants, legal teams, and external authorities to facilitate smooth case progression.
Maintain accurate and organized records in internal systems or case management software.
Process & Administration
Prepare reports, checklists, and operational updates for management.
Identify process gaps and assist in improving workflows to enhance efficiency and client satisfaction.
Support daily office operations including scheduling, follow-ups, email handling, and database management.
Skills & Qualifications
Bachelor's degree in Business Administration or related field (preferred but not mandatory).
Strong organizational and time-management abilities.
Excellent verbal and written communication skills.
Ability to multitask, handle pressure, and adapt to dynamic work requirements.
Customer service orientation with professionalism and attention to detail.
Experience in immigration services or documentation processes is an advantage.
Proficiency with MS Office and basic computer applications.
What We Offer
Growth opportunities within the immigration and consulting industry.
Supportive team environment with training and development.
Competitive salary and performance-based incentives.
Exposure to global immigration processes and client interaction
for more information :7034097771
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?35,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Work Location: In person
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