Job Description

Job Summary:

We are looking for a smart, analytical, and business-oriented

Operational Executive (MBA)

to join our IT operations team. This role is ideal for

MBA graduates (freshers or with up to 2 years of experience)

who want to build a career at the intersection of

business and technology

. You will work closely with cross-functional teams to improve operational efficiency, assist in process implementation, analyze performance data, and ensure smooth coordination across departments.

Key Responsibilities:

Assist in the planning and execution of day-to-day operations in alignment with organizational goals. Support project and delivery teams by coordinating tasks, tracking timelines, and ensuring compliance with internal SOPs. Analyze operational data and performance metrics to provide actionable insights to improve efficiency and reduce costs. Work with cross-functional teams (IT, HR, Finance, Development, QA) to ensure seamless business operations. Prepare business reports, dashboards, and executive presentations for management. Help implement automation and digitization strategies in operational workflows. Collaborate on budgeting, forecasting, and resource planning activities. Coordinate with vendors, clients, and internal stakeholders to maintain effective communication and service delivery. Support internal audits, compliance checks, and quality assurance processes.

Qualifications:

MBA in Operations, IT, Systems, General Management, or related field (mandatory). 0-2 years of experience in business operations, IT operations, or project coordination (internships included). Strong analytical and problem-solving skills. Excellent written and verbal communication. Proficiency in MS Office (Excel, PowerPoint, Word); knowledge of BI tools is a plus. Basic understanding of IT business models (services, SaaS, product-based) and project lifecycle.

Education:

MBA in Operations, IT, Systems, General Management, or related field

Experience:

Freshers / 1+ years

Salary offer:

up to ₹25000 (According to candidates profile salary varies)

Job Location:

Kochi

Immediate Joining

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹25,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Education:

Master's (Preferred)
Experience:

Business operations, IT operations, or project coordination: 1 year (Preferred) MS Office: 1 year (Preferred) IT business models and project lifecycle: 1 year (Preferred)
Work Location: In person