Job Description

Objective:

Ensure smooth order-to-cash execution across production, inventory, dispatch, and documentation Convert sales orders into pick/pack/dispatch plans and achieve OTIF (On-Time-In-Full) delivery Coordinate daily production plans with demand; track WIP, finished goods readiness, and line changeovers Monitor inventory levels; run cycle counts; reconcile variances; maintain FEFO and expiry hygiene Book transport with approved partners; prepare LR, e-waybill, e-invoice (as applicable); track shipments until POD closure Liaise with transporters/3PLs and packaging/processing vendors to meet SLAs and timelines Maintain dashboards for dispatch TAT, OTIF %, freight per case/km, damages/returns; escalate anomalies and drive fixes Handle returns, shortages, and damages; log claims and close with transporters/warehouses Ensure compliance and accurate documentation (GST docs, GRN/DRN, gate passes); keep audit-ready records Follow and refine SOPs for picking, packing, loading, and documentation; drive small Kaizen/process improvements Coordinate closely with Sales, Operations, Accounts/Finance, and QA for seamless execution Publish daily/weekly MIS on orders, inventory, dispatches, TAT, and exceptions

Do and perform all tasks assigned by senior management

Graduate (Operations/Logistics/Supply Chain/Commerce preferred) 3-5 years' experience in FMCG/CPG operations or logistics coordination (factory/warehouse/dispatch) Proficiency in MS Excel/Google Sheets; ERP (ERPNext/Tally/others) exposure is a plus Strong coordination, follow-through, and problem-solving; ability to manage multiple stakeholders Familiarity with e-waybill/e-invoice, POD closure, and basic GST documentation (preferred)
Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Work Location: In person