Planning & Scheduling of team work
Good verbal & written communication skill
Active problem solving skills
Ability to handle pressure
Knowledge of Open Office / MS-Office, Google Map
Desired Skills
-
Knowledge about Telecom/Vehicle Electronics - Client call & complaint handling
Role/Responsibilities
Managing Customer Service Field Team / Support technicians
Attending customer calls and complaints professionally
Coordinating with client, production team and management
Proactively monitoring of VTS devices through dashboard/MIS/Web App
Planning replacement / maintenance of faulty devices
Conducting customer trainings on VTS front-end operations/reports generations.
GPS Data Analysis
Updating Information Systems
Reporting Progress / Status to customer and other concerned@EON
Other relevant activities related to VTS Operations and desired by client
Qualification-
Graduate in any discipline with one year computer diploma /Desired Degree in Electronics & Communication / Mechanical / Computer
Specific details-
Ops runs 24X7, must be willing to work in shifts
Must have own conveyance,
Posting at PUNBUS VTS Control Room, Sector 17 CHD
Job Types: Full-time, Permanent
Pay: ?12,000.00 - ?13,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Work Location: In person
Application Deadline: 21/04/2025
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