Job Description

Essential Skills

Planning & Scheduling of team work Good verbal & written communication skill Active problem solving skills Ability to handle pressure Knowledge of Open Office / MS-Office, Google Map

Desired Skills

-

Knowledge about Telecom/Vehicle Electronics - Client call & complaint handling

Role/Responsibilities

Managing Customer Service Field Team / Support technicians Attending customer calls and complaints professionally Coordinating with client, production team and management Proactively monitoring of VTS devices through dashboard/MIS/Web App Planning replacement / maintenance of faulty devices Conducting customer trainings on VTS front-end operations/reports generations. GPS Data Analysis Updating Information Systems Reporting Progress / Status to customer and other concerned@EON Other relevant activities related to VTS Operations and desired by client

Qualification-

Graduate in any discipline with one year computer diploma /Desired Degree in Electronics & Communication / Mechanical / Computer

Specific details-

Ops runs 24X7, must be willing to work in shifts Must have own conveyance, Posting at PUNBUS VTS Control Room, Sector 17 CHD
Job Types: Full-time, Permanent

Pay: ?12,000.00 - ?13,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person

Application Deadline: 21/04/2025