Job Description

Dear Applicants

We Are Hiring!

Position-Operations Executive and Sr. Operation Executive (Booking Executive / Senior Booking Executive)- for Travel & Tourism Industry

About the job-

Working Days- 6 Days and Saturday WFH

Roles & Responsibilities-

? Handle end-to-end bookings for hotels, transfers, tours, guides, ferries, rail and other land services

? Process booking requests received from the Operations/Sales team accurately and within timelines

? Coordinate with hotels, transporters, and local suppliers to confirm services as per client requirements

? Ensure rate accuracy, booking confirmations, amendments, and cancellations

? Maintain proper booking records and documentation

? Liaise with internal teams to resolve availability, rate, or service-related issues

? Follow up with suppliers for confirmations and timely service delivery

? Ensure bookings comply with company cost guidelines and margins

? Support the operations team during peak seasons and urgent requests

? Build and maintain strong working relationships with suppliers

? Handle last-minute changes and assist during travel emergencies if required

? Cost Management: Monitor travel expenses, track budgets, and seek cost-effective solutions to optimize travel spending.

? Customer Service: Provide excellent customer service by addressing travel-related inquiries, concerns, and issues. Handle any disruptions or emergencies that may occur during travel.

Skills & Competencies-

? Strong knowledge of hotel reservations and land services

? Good understanding of Croatia & Eastern Europe destinations (preferred)

? Excellent communication and coordination skills

? Strong attention to detail and ability to multitask

? Good negotiation and follow-up skills

? Customer-focused and team-oriented approach

? Ability to work under deadlines and pressure

Qualifications & Experience-

? Graduate (Travel & Tourism / Business preferred)

? 2-4+ years experience in travel booking / reservations (DMC experience preferred)

? Strong verbal and written English is mandatory

? Proficiency in MS Office and booking systems

Interested candidates can apply now or send updated resume to tejalb@dananda.net OR WhatsApp resume me on 7977389061

Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹400,000.00 per year

Benefits:

Health insurance Provident Fund
Work Location: In person