Job Description

Position Overview

The Operations Executive at Gemini Solariss will play a pivotal role in coordinating and managing operational activities related to client documentation, Telesales follow-ups, site visit scheduling, PM Suryaghar processes, and load addition requests. This position demands strong organizational skills, communication abilities, and a structured approach to ensure smooth execution of projects and customer satisfaction.

Key Responsibilities

? Maintain and update a detailed database of current and previous client information,

including project history, documentation, and follow-up records.

? Conduct telesales follow-ups after initial rounds of client calls to ensure lead

conversion, appointment scheduling (without time clash for site visit), and feedback

collection.

? Coordinate site visit updates with the technical and sales teams, ensuring timely

reporting, status updates, and client communication.

? Manage and monitor operational activities related to PM Suryaghar scheme

applications, documentation submission, and approval tracking.

? Track and process load addition requests from clients, ensuring compliance with local

electricity board requirements and project documentation.

? Prepare and circulate daily, weekly, and monthly operational reports to management

summarizing progress, client status, and pending actions.

? Liaise with internal teams (Sales, Technical, HR, and Accounts) to ensure seamless

coordination and information flow.

? Handle customer queries, service requests, and support documentation in a professional

manner.

About the Company:

Gemini Solaris

No. 3/183, VELU'S TECTUM, Shop No. 2, 1st Floor, East Coast Road, Injambakkam, Chennai - 600 115.

Job Type: Full-time

Work Location: In person

If interested, share your resume to admin@geminisolaris.com

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person