Support the preparation and issuance of transport documents;
Check that shipment documentation is complete and compliant with internal standards and client requirements;
Assist in coordinating with carriers, agents, and customs brokers to ensure timely submission of shipping documents;
Upload, archive, and update shipping files in company systems for tracking and audit purposes;
Provide copies of documents and basic information to customers and internal teams;
Support the team in handling pre-alerts and in distributing documentation to the relevant stakeholders;
Assist in monitoring deadlines to avoid delays in customs clearance or cargo release;
Handle routine correspondence with partners (email, phone) under the supervision of senior staff.
Contribute to continuous process improvement by reporting documentation issues and suggesting solutions.
Competences:
Strong attention to detail and accuracy in handling documents;
Strong numerical ability and familiarity with data analysis;
Good communication skills and ability to work in a team environment;
Good command of the English language.
Good knowledge of Microsoft Office, especially Excel.
* High school diploma or bachelor's degree in Logistics, International Trade, or related field.
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