Job Description

About Company:

Frootle India Private Limited

is a leading partner for international brands in the Lifestyle,

Wellness, Home & Kitchen, Power, and Entertainment appliances category for India

Sub-Continent.

Some of the well-known brands are -

1. Ecovacs - Robotic Vacuum Cleaners.

2. Kuvings - Cold Press Juicers, Blenders.

3. Coway - Air purifiers.

4. Instant Brands - Electric Pressure Cooker and Air Fryer.

5. XGIMI - Smart Portable Projectors.

6. Laifen - Smart Hair Dryers.

7. Cosori - Air Fryers.

8. Levoit - Air Purifiers.

9. Laura Star - Hygienic Steamers and Steam Iron.

Website: https://frootleindia.com/

We provide customers with on-site service in more than 60 cities. The Customer Experience & Workforce Management team manages the day-to-day planning and Executive interaction of field service engineers.

Role & Responsibilities:

We are looking for a proactive and detail-oriented

Operations Executive

to join our team. This role offers hands-on exposure to key operational functions such as field service coordination, stock management, and supporting the sales enablement process. You will work closely with our Field Service Engineers (FSEs), audit stock-related data, and help streamline on-ground activities. In addition, you will support customer inquiries, contribute to building strong customer relationships, and help ensure a smooth and positive customer experience.

1. Field Service Engineer (FSE) Support & Coordination:

a. Assist in training and onboarding new FSEs through mock sessions

b. Regularly communicate with FSEs to collect updates and ensure task completion

c. Monitor FSE performance and follow up on field-related activities

2. Inventory & Demo Management:

a. Conduct stock tally and audits to ensure data accuracy and compliance

b. Maintain demo unit records and support in timely demo closures

c. Prepare weekly/monthly inventory reports, highlighting any discrepancies

3. Sales Support:

a. Track and support FSEs in achieving sales targets

b. Identify gaps in the sales process and coordinate with the team to address them

c. Provide backend support to the sales team, including data updates and field changes

Who Can Apply:

? Pursuing a B.Sc. (IT) / Bachelor's or master's degree in any related field

? Strong communication and coordination skills

? Proficiency in MS Excel/Google Sheets

? Detail-oriented with a proactive approach to problem-solving

? Ability to work in a fast-paced, field-oriented environment

Requirements:

?

Should be willing to commute to Ghatkopar daily

Job Types: Full-time, Permanent

Pay: ?300,000.00 - ?400,000.00 per year

Benefits:

Cell phone reimbursement Health insurance
Work Location: In person