The Logistics Coordinator will be responsible for planning, coordinating, and monitoring day-to-day logistics operations. The role requires strong communication, stakeholder management, and problem-solving skills to ensure smooth execution of deliveries, rider/vehicle management, and timely issue resolution.
Key Responsibilities
Coordinate daily pick-up and delivery operations across assigned zones.
Schedule and allocate riders/drivers based on delivery loads and availability.
Track shipment movements in real time and ensure on-time delivery performance (OTD).
Communicate with clients, hubs, warehouses, and internal teams regarding shipment status.
Resolve logistical issues such as delays, failed deliveries, and routing challenges.
Maintain accurate records of shipments, delays, and route performance.
Collaborate with the operations team to optimize routing and reduce transit times.
Monitor rider performance and ensure adherence to company SOPs.
Prepare daily/weekly reports on operational efficiency and service levels.
Coordinate with tech support teams for app/system-related issues.
Ensure customer complaints are addressed promptly and effectively.
Manage Invoices, RC of vehicles.
Work Schedule
6-day working week
On-ground operational visits as required
Job Types: Full-time, Permanent, Fresher
Pay: ?18,000.00 - ?23,000.00 per month
Work Location: In person
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