Job Description

Travel Operations

Coordinate domestic and international travel arrangements (hotels, transport, sightseeing, flights support). Prepare detailed itineraries, vouchers, and travel documents. Liaise with hotels, transporters, guides, and vendors for confirmations and rates. Ensure timely execution of bookings and services. Handle last-minute changes and resolve operational issues. Maintain accurate records of bookings, confirmations, and operational files. Prepare post-tour / post-event reports. Update internal systems with operational details.

Client & Internal Coordination

Act as a point of contact between sales, vendors, and clients. Respond to client queries and ensure service satisfaction. Maintain strong vendor and supplier relationships. Coordinate with finance team for billing, invoices, and payment follow-ups.

MICE Operations

Support planning and execution of MICE events (meetings, conferences, incentive tours, exhibitions). Coordinate with venues, hotels, AV vendors, event partners, and transport teams. Assist in rooming lists, movement plans, event schedules, and on-ground logistics. Ensure smooth group arrivals, departures, and event flow. Provide on-site or remote operational support during event

Qualifications & Experience

Bachelor's degree in Travel & Tourism, Hospitality, Business Administration, or related field 8-15 years of experience in travel operations, with at least 4-6 years in a leadership role Experience in leisure travel, corporate travel, or inbound/outbound tour operations
Job Type: Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: On the road