Job Description

About Us

We are a fast-growing leadership training and executive coaching company working with premium clients across sectors. Known for high standards, transformative content, and high-stakes delivery, we are now entering our next phase of growth. To enable this, we are looking for a

Operations Coordinator

to take full ownership of our backend delivery engine.

We're looking for a

sharp, driven, and process-obsessed

Operations Coordinator

who can take charge of the back-end so the founder can stay focused on what matters--growth, content, and client impact. This is not a passive admin role. We want a

solution-oriented executor

who thrives on ownership, efficiency, and proactive coordination.

Your Core Responsibilities

Program & Delivery Coordination

Coordinate end-to-end logistics for smooth delivery of all training and coaching programs--online and offline Liaise with freelance trainers to manage schedules, share materials, and track readiness Create and maintain delivery calendars for all programs Send reminders, joining links, pre-reads, and session follow-ups Ensure delivery assets (decks, links, pre-reads, feedback forms) are managed and shared on time

Client Operations

Send proposals, follow up on logistics, and manage client communication templates Create and maintain program trackers (attendance, feedback, action plans) Ensure all client-facing material is delivered on time and accurately

Documentation & Process Control

Maintain a live dashboard of all ongoing and upcoming projects Keep master files updated (decks, formats, feedback forms, workbooks) Organize and structure drive folders, materials, workbooks, and templates Assist in prepping slides or documents as needed for program delivery Ensure every program has pre/during/post documentation handled

Founder Support (High-Leverage Tasks Only)

Prepping decks/templates before sessions Coordinating with accountant for client-wise billing status (no finance work required) Coordinate between client, trainer, and back-end ops so the founder focuses on scale Proactively solve issues, anticipate gaps, and escalate when needed--not when asked

Must-Have Skills & Qualifications

Bachelor's degree

in Business Administration, Human Resources, Industrial Psychology, or related fields

Strong verbal & written communication

in English

Proficient in Microsoft Office 365

(Outlook, Teams, Word, Excel) and

Google Suite

(Docs, Sheets, Slides, Drive)

Comfort using AI tools

like ChatGPT, Perplexity, and Grok to increase efficiency and output Highly

organized

with strong follow-through, daily checklists, and deadline tracking

Basic slide editing

and document formatting (PPT, PDF, Google Slides, Canva)

Assertive communicator

--can coordinate with confidence and clarity across multiple people Works

independently

, doesn't wait for instructions, and owns results Excellent

interpersonal skills

--can maintain calm and clarity in high-pressure moments

Proactive problem-solver

who thrives in fast-paced, dynamic environments

Nice-to-Have Skills (Not Mandatory)

What You'll Get

Ownership of critical workstreams with direct visibility to the founder Exposure to premium clients and leadership-level work Clarity in tasks with full ownership of your role Growth into a higher ops or program roles if you deliver consistently A culture of excellence, accountability, and high performance
Please note: This is a work-from-office role. Only candidates in Mumbai, willing to travel to Andheri for work, should apply.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

Expected Start Date: 01/12/2025