Job Description

RESPONSIBILITIES:

Coordinating Air, Sea and Land Operations for Import/Export Tracking Project KPIs closely Daily planning and scheduling of assigned pickups and deliveries Utilizing the company's preferred vendor list and rates to secure the best pricing and routing for customer shipments Organizing pickups and deliveries through effective communication with shippers and consignees Understanding customer requirements and ensuring consistent operational and customer service levels Regularly communicating shipment status information, reporting delays and additional costs to customers Daily review of active job details and related quotes to identify opportunities for extra revenue and additional costs, thereby increasing overall profitability Maintaining regular communication with Move One offices to relay necessary information/documentation for each shipment Preparing accurate daily reports for management Inputting status and costs in Move One database in a timely manner as per SOPs Assisting with any other duties/projects assigned by the supervisor to meet business requirements Minimizing operational costs, optimizing efficiency, and increasing operations profitability Monitoring the progress of jobs and services - Planning, Execution, and Billing

Skills

QUALIFICATIONS:

Minimum 1 year of logistics operations experience Excellent communication and interpersonal skills Ability to work well under pressure and handle long hours if required Outstanding organizational and customer service skills Ability to work with little supervision and manage multiple processes simultaneously Preferred university graduate Proficient computer skills (Word, Excel, Open Office, Windows) Talent for recognizing opportunities for process improvement Experience in handling shipments for the Middle East & Africa Prior global shipping management experience is highly desirable

WORK REQUIREMENTS:

Ability to effectively contribute to team assignments Professional interaction with employees, customers, and suppliers Independent work skills while understanding the importance of communication and coordination with colleagues and organizations Ability to produce quality work within deadlines, with or without direct supervision Availability to work outside of core office hours when required Excellent time management and multitasking skills Proactive in self-education about developments in the local and international moving industry and awareness of competitors Use of personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles in logistics operations Strong problem-solving and time management skills Attention to detail and high level of accuracy * Willingness to perform fieldwork as needed