Siddaganga Travels a leading name in premium charter and fleet management services, is looking for an
Operations & Booking Executive
to coordinate daily bookings, communicate with customers, manage drivers, and ensure smooth trip execution using our in-house ERP system.
Key Responsibilities
Customer Communication:
Handle customer calls, messages, and inquiries for vehicle bookings.
Provide quotations, confirm bookings, and share vehicle details.
Maintain professional communication throughout the booking process.
Driver Coordination:
Assign duties and update drivers on trip schedules and reporting locations.
Ensure drivers receive vehicle and client details promptly.
Track trip status and handle any on-route updates or issues.
ERP & Reporting:
Record all bookings, driver allocations, and trip details in the company ERP.
Update status of vehicles, trips, and payments accurately.
Maintain logs for completed and upcoming trips.
Operations Support:
Liaise with fleet, maintenance, and finance teams for trip readiness.
Coordinate replacements or alternate arrangements if required.
Maintain a high level of service quality and responsiveness.
Skills & Qualifications
Excellent communication skills in
English, Kannada, and Hindi
(preferred).
Strong multitasking and coordination ability.
Basic computer knowledge (Excel, WhatsApp, Email, ERP systems).
Prior experience in travel, logistics, or fleet operations preferred.
Ability to handle time-sensitive tasks and customers professionally.
Compensation & Benefits
Salary: ₹18,000 - ?25,000 per month (based on experience).
Performance-based incentives.
Opportunity to grow within a leading travel and logistics brand.
Work Schedule
6 Days a Week (Flexible Hours as per Operations)
Location: Rajajinagar, Bengaluru
Job Types: Full-time, Permanent
Pay: ₹12,415.17 - ₹33,322.99 per month
Work Location: In person
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