Job Description

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The Operational Risk Management and Compliance Analyst role is a member of the Operational Risk Management and Compliance team reporting to the Manager, Operational Risk Management. As a member of this team, this role will work on Operational Risk Management. This role will assist in Risk Identification, Documentation, Assessment, and Remediation. The Analyst will develop, and implement, compliance programs and initiatives including annual and ad hoc programs, initiatives, projects associated with multiple business lines and may involve state, federal or international regulations. These programs and initiatives involve partnering with internal department interfaces, external stakeholders, and IT.
Responsibilities: Key Responsibilities/Duties

• Participate in risk and compliance programs, focusing on both short-term initiatives and long-term strategic direction and objectives for the programs.
• Participate in the risk and compliance program through employee and leadership communications, and implementation of policy and procedures.
• Develop and maintain monthly and/or quarterly risk and compliance reporting for the organization's leadership and organizational committees.
• Designing and maintaining a platform to assess, communicate and mitigate operational risk.
• Identify risks within Verint using a standard methodology and accurately estimate and plan Risk Standardization, Risk Treatments and Mitigation, and Risk Reporting.
• Collaborate with a team of analysts on reporting and evaluation techniques to support the ongoing collection and interpretation of risk related data.
• Support management of the risk and compliance program key functions, including developing risk and compliance workplans across all elements.
• Working with our Global Risk Management application that includes: 1) administration, 2) general configuration, 3) Interfacing with the vendor help desk and 4) configuration of reports and dashboards.
• Monitoring and Auditing, Effective Communication, Training and Education through workshops and documentation, Policies and Procedures, Vendor Oversight, Issue correction and remediation.
• Exercises judgment to make decisions, or to raise issues to the appropriate level in a timely manner.

• Requires a bachelor's degree or equivalent work experience.
• 2 + years of risk management or compliance and regulatory expertise.
• Exposure to business processes and project management experience related to the implementation of risk and compliance applications and products using industry-standard project and program management tools and techniques.
• A history of meeting assigned deadlines is required.
• Ability to thrive in a direct environment that demands a consultative approach and solutions that span multiple environments in a business area.
• Communication and relationship management skills required.
• Oral and written communication skills (English), and the ability to communicate with and influence internal and external constituents at all levels with confidence.
• Basic presentation skills including ability to interface and "sell" innovative programs.
• Must be flexible and a proponent/champion of change, able to conceptualize and envision the impact of change, and propose new ways to do business.
• Ability to present technical information in a way that establishes rapport, persuades others, and gains understanding.
• Advantage to have a basic understanding of Business Continuity Planning (BCP) and/or Disaster Recovery (DR).