Job Description

Job Title: Operational Manager - Hospital Operations

Experience Required: 3-7 years (Hospital/Healthcare Industry)

Location: Lucknow

Mode: Full-time

Bike: Mandatory

Job Responsibilities:

Oversee day-to-day hospital operations, including patient services, staff coordination, and facility management.

Ensure smooth functioning of OPD, IPD, diagnostics, pharmacy, and support services.

Monitor and improve operational efficiency, patient satisfaction, and service quality.

Coordinate with doctors, nursing staff, paramedical teams, and administration.

Handle vendor management, medical equipment maintenance, and inventory control.

Prepare and maintain reports (MIS, patient flow, occupancy, billing, and compliance).

Ensure adherence to healthcare regulations, NABH/JCI standards, and safety protocols.

Supervise on-ground activities, audits, and emergency support (bike required for field coordination).

Train, guide, and evaluate staff to maintain service excellence.

Support hospital management in strategic planning, budgeting, and process improvement.

Key Requirements:

Graduate/Postgraduate in Hospital Administration, Healthcare Management, or related field.

3-7 years of experience in hospital/healthcare operations (mandatory).

Strong leadership, problem-solving, and decision-making skills.

Excellent English communication skills (verbal & written).

Proficiency in MS Office (Excel, Word, PowerPoint).

Must own a bike with valid license for operational visits.

Familiarity with hospital software (HMS/ERP) preferred.

Job Type: Full-time

Pay: ?20,334.50 - ?30,306.06 per month

Benefits:

Health insurance
Work Location: In person