Job Description

We are a software company seeking an Operational Manager Cum HR with a minimum of 2 year of experience. The ideal candidate will be responsible for managing resources, improving operational systems, and enhancing productivity across departments. You will play a critical role in driving efficiency, optimizing procedures, and supporting company growth.

Key Responsibilities:

Oversee daily operations to ensure smooth workflow across all departments. Implement and optimize processes, company policies, and standard operating procedures (SOPs). Manage HR functions including recruitment, on boarding, attendance tracking, and employee engagement initiatives. Act as the communication bridge between key stakeholders, internal teams, and management. Collaborate with departments such as development, design, SEO, sales, and support to drive business growth through effective coordination. Implement and maintain quality control standards and procedures. Resolve internal conflicts and manage crisis situations in a professional and timely manner. Monitor and analyse performance metrics to identify operational improvements. Lead and motivate cross-functional teams to achieve organizational goals and maintain high performance standards. Provide support in project management activities when required. Demonstrate strong time management, problem-solving, and decision-making capabilities. Exhibit strong leadership and communication skills to effectively guide teams and maintain alignment with company objectives.
Required Skills:

Experience leading cross-functional IT teams, setting goals, conducting performance reviews, and fostering growth. Using metrics and data to identify root causes, evaluate solutions, and drive continuous improvement. Strong verbal and written communication skills to coordinate with internal departments, leadership, and technical/non-technical staff. Balancing urgent issues with long-term planning, handling multiple ongoing tasks and incidents effectively.
Job Type: Full-time

Schedule:

Day shift
Location:

* Madurai, Tamil Nadu (Required)