to oversee the end-to-end operations of our Dive Centre in Lakshadweep. The ideal candidate should have strong operational leadership, a background in
hospitality or tourism
, and the ability to manage teams while delivering exceptional guest experiences in an island environment.
Key Responsibilities
Operations Management
Oversee daily dive centre activities and operations
Plan and manage dive schedules and daily workflows
Ensure smooth and efficient operational functioning
Team Management
Supervise dive instructors, dive masters, and support staff
Prepare duty rosters and manage attendance
Ensure staff coordination, discipline, and performance
Safety & Compliance
Ensure adherence to diving safety standards and SOPs
Comply with local authority, environmental, and maritime regulations
Monitor safety procedures and emergency preparedness
Guest Experience
Manage guest interactions and service quality
Handle guest feedback, complaints, and issue resolution
Maintain high customer satisfaction standards
Booking & Coordination
Manage bookings, enquiries, and scheduling
Coordinate with hospitality, transport, and logistics teams
Ensure seamless guest movement and activity planning
Equipment & Inventory
Oversee dive equipment usage, maintenance, and inventory
Ensure equipment readiness and safety compliance
Reporting & Administration
Maintain operational records and documentation
Submit regular reports to management
Support budgeting and operational planning
Qualification
MBA in Marketing or Tourism
(mandatory)
Experience
Minimum 5 years of experience
in hospitality, tourism, or adventure tourism operations.
Prior experience in a dive centre, water sports, or island tourism environment is an added advantage.
Language Requirements
English, Hindi
Candidates from any location are welcome to apply.
Compensation & Benefits
Salary:
?30,000 - ?35,000 per month
Accomodation & Food allowance will be provided
Opportunity to work in a unique island tourism destination
Job Types: Full-time, Permanent
Pay: ?30,000.00 - ?35,000.00 per month
Benefits:
Cell phone reimbursement
Application Question(s):
Are you willing to relocate to Lakshadweep?
How many years of experience do you have as an operation manager?
Work Location: In person
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