Job Description

Are you in for a big challenge, like contributing to the success of new global company? Epiroc is the company demerged from Atlas Copco in April 2018, with shareholders' and stock exchange approvals. Epiroc is a leading global productivity partner to the mining, infrastructure, and natural resources industries. Epiroc stands for innovation, commitment, and collaboration, which is the speed to market & industry leadership; the passion to help customers succeed and a close partnership for deep understanding of the needs. We clearly aim to be our customers' first choice.

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Epiroc India is looking for a dynamic Operations Manager to lead end-to-end service and maintenance operations for the Zawar group of mines under the PSD-HZL contract. This senior leadership role demands strong operational control, people development, customer relationship management, and a relentless commitment to safety and performance excellence.

You will be the key link between Epiroc and HZL site leadership, responsible for achieving contractual KPIs, optimizing operational costs, improving processes, and driving high customer satisfaction.

Key Responsibilities

Safety, Compliance & Governance
Our aim is to achieve Zero Injury

Drive a strong culture of safety, health, and environmental responsibility.

Ensure adherence to Epiroc's values, ethical standards, and contract obligations.


People Leadership & Capability Building
Lead EMIL employees and additional workforce deployed at the mines.

Develop teams through mentoring, upskilling, competency matrices, and SL1/SL2 certifications.

Manage full Hire-to-Retire cycles in collaboration with HR.


Contract & Customer Management
Review contract performance regularly and ensure services meet customer requirements.

Identify risks and opportunities and drive mitigation or improvement actions.

Maintain strong customer relationships and ensure satisfaction indicators remain high.


Operations & Asset Optimization
Improve operational efficiency by eliminating waste and optimizing asset performance.

Ensure >90% availability of critical parts and maintain effective inventory levels.

Strengthen preventive maintenance, backlog management, and adherence to SOPs.


Financial, Planning & Reporting
Achieve contractual KPIs covering sales, cost, margins, and profitability.

Approve major component planning and stock level requirements.

Maintain financial control over site operations and prepare monthly performance reports.


Continuous Improvement & Technical Excellence
Promote Kaizen initiatives and innovative work practices.

Ensure Epiroc practices are benchmarked to industry standards.

Utilize data to improve decision-making and operational insights.

Qualifications & Experience

Degree in Mechanical or Electrical Engineering. Education in Management is preferred

Minimum 15 years in supervisory leadership roles managing large maintenance teams (~100+).

Experience in contract execution in mining or heavy equipment environments.

Strong understanding of equipment costs, reliability engineering, CAPEX/OPEX, and costing models.

Key Competencies

Leadership and team-building capability

Customer relationship & negotiation skills

Strong communication & reporting skills

Planning & organizational excellence

Conflict management

Diagnostic & troubleshooting ability

Financial acumen

Location: Zawar/ Udaipur, Rajasthan, India

Why should you apply for this position?

Opportunities for growth, development programs, and career mobility

Supportive and innovative work culture

Freedom to bring your ideas to life

Dynamic and challenging environment.

The last date of application is 25th January 2026.

Epiroc

is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epiroc.com.