Job Description

:

Manage end-to-end branch operations for an integrated diagnostics center
To ensure that the Day end Revenue report is sent via mail to finance team
To ensure that Card settlement takes place daily
Responsible for all the documents related to Stock movement, Staff Movement, Outsourced employees attendance, Generator maintenance etc. maintained at Security
Responsible for maintenance and upkeep of all equipment and inventory management
Responsible for General waste, Pest Control and biohazard waste management. Also to ensure that both Pest Control & Biomedical waste slips are acknowledged by the branch manager themselves before they submit to the corporate office for Payment.
Responsible for all compliances and MIS reporting for the center
Patient Care:
Managing Patient compliance feedback related issues and doing root cause analysis & corrective & preventive action for improving the patient services
First level of escalations for customer complaints and ultimate responsibility to resolve complaints
Act like a custodian of the company at the premise
Handling VIP clients and ensuring confidentiality
People Responsibilities
Lead a large team of medical and non-medical professionals to deliver best quality customer experience
Train, motivate and monitor a large customer facing delivery team
Responsible for timely staffing for all center level positions
Responsible for building next level leadership at the center level
To utilize manpower effectively to result in business outcomes
Work towards making the flagship center an aspirational workplace

Note: Need candidates from Healthcare Domain only.

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?45,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Experience:

total work: 5 years (Required)
Work Location: In person