We are looking for a dynamic Operations Manager who can drive operational excellence, support business growth, and lead cross-functional teams effectively. This role involves close coordination with Sales, HR, Customer Service, and Head Office while ensuring smooth branch operations.
Key Responsibilities:
End-to-end operations management.
Business planning, target setting & KPI tracking.
Team training, development & performance evaluation.
Customer & employee satisfaction management.
Sales, collection & outstanding reporting.
ISO documentation & compliance.
CRM & system implementation.
Local PR, branding & social media initiatives.
Market research, client feedback & channel partner coordination.
Brand loyalty development
Key Skills:
Leadership & Delegation.
Business & Effective Communication.Team Management & Collaboration.
Lead Generation.
Customer Coordination
Job Types: Full-time, Permanent
Pay: ?300,000.00 - ?400,000.00 per year
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
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