We are looking for a proactive and detail-oriented
Operations Manager
with 4-5 years of experience in the
food industry
. The ideal candidate will be responsible for managing day-to-day operations, ensuring smooth customer interactions, overseeing inventory control, and improving overall process efficiency across the supply chain. And knows how to deal with billing software like : Petpooja
Key Responsibilities:
Oversee daily operations including order processing, dispatch, and customer support.
Handle client communication professionally, ensuring timely resolutions and building long-term relationships.
Manage and maintain accurate inventory levels across warehouses and outlets.
Coordinate with the sales, procurement, and logistics teams to ensure timely delivery and replenishment.
Implement process improvements to enhance operational efficiency and reduce wastage.
Monitor and report key operational metrics (stock movement, order turnaround, etc.).
Maintain compliance with food safety, hygiene, and quality standards.
Manage vendor relationships and negotiate favorable terms.
Train and supervise junior operational staff and warehouse teams.
Qualifications & Skills:
Bachelor's degree in Business Administration, Supply Chain Management, or related field.
4-5 years of experience in operations, inventory, or supply chain roles within the
food/FMCG industry
.
Proven experience in
customer handling
and operational troubleshooting.
Strong knowledge of
inventory management systems
and supply chain workflows.
Knowledge in billing software ; Petpooja
Excellent leadership, problem-solving, and communication skills.
Proficiency in MS Excel and ERP tools (e.g., Zoho, SAP, Tally, etc.).
Ability to multitask, prioritize, and work under pressure.
Job Type: Full-time
Pay: ?22,000.00 - ?25,000.00 per month
Supplemental Pay:
Commission pay
Performance bonus
Work Location: In person
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