Job Description

Job Summary:

We are looking for a proactive and detail-oriented

Operations Manager

with 4-5 years of experience in the

food industry

. The ideal candidate will be responsible for managing day-to-day operations, ensuring smooth customer interactions, overseeing inventory control, and improving overall process efficiency across the supply chain. And knows how to deal with billing software like : Petpooja

Key Responsibilities:

Oversee daily operations including order processing, dispatch, and customer support. Handle client communication professionally, ensuring timely resolutions and building long-term relationships. Manage and maintain accurate inventory levels across warehouses and outlets. Coordinate with the sales, procurement, and logistics teams to ensure timely delivery and replenishment. Implement process improvements to enhance operational efficiency and reduce wastage. Monitor and report key operational metrics (stock movement, order turnaround, etc.). Maintain compliance with food safety, hygiene, and quality standards. Manage vendor relationships and negotiate favorable terms. Train and supervise junior operational staff and warehouse teams.

Qualifications & Skills:

Bachelor's degree in Business Administration, Supply Chain Management, or related field. 4-5 years of experience in operations, inventory, or supply chain roles within the

food/FMCG industry

. Proven experience in

customer handling

and operational troubleshooting. Strong knowledge of

inventory management systems

and supply chain workflows. Knowledge in billing software ; Petpooja Excellent leadership, problem-solving, and communication skills. Proficiency in MS Excel and ERP tools (e.g., Zoho, SAP, Tally, etc.). Ability to multitask, prioritize, and work under pressure.
Job Type: Full-time

Pay: ?22,000.00 - ?25,000.00 per month

Supplemental Pay:

Commission pay Performance bonus
Work Location: In person