Job Description

- Salon Chain Operations Manager

Industry:

Beauty & Wellness (Athenian Professional)

Location:

Delhi (Corporate Office)

Coverage:

Pan-India (All Salon, Academy & Franchise Locations)

Experience:

2-10+ years in multi-location operations / administration

Job Summary

Athenian Professional is seeking a highly organized and result-driven

Salon Chain Operations Manager

to oversee end-to-end operational excellence across all company-owned salons, academies, and franchise locations.

This role is responsible for

standardization, daily compliance, branch coordination, vendor & facility management, SOP enforcement, and performance tracking

to ensure consistent brand experience and operational discipline across India.

Key Responsibilities1. Pan-India Branch Operations

Oversee daily operations across all Athenian salons, academies, and corporate offices Act as the

single point of coordination

between Head Office and Branch Managers Ensure strict adherence to daily, weekly, and monthly operational checklists Track branch-wise task completion and SOP compliance
2. Operational Excellence & Brand Standards

Ensure grooming standards, hygiene, housekeeping, and facility presentation across branches Monitor daily operational reports including: Sales & expense snapshots Stock & inventory updates Equipment & maintenance status Customer feedback & reviews Grooming & hygiene photographs Ensure timely execution of: Google Business updates Social media stories & offers Deep cleaning schedules Linen & towel management
3. Staff & Branch Coordination

Conduct

weekly review calls

with branch managers Follow up on pending operational tasks and corrective actions Escalate repeated non-compliance to senior management Support branch managers in resolving operational challenges
4. Vendor & Facility Management

Manage and evaluate vendors for: Housekeeping & security Signage & branding Diffuser & fragrance systems Maintenance & repairs Ensure timely AMC, repairs, and upkeep of: ACs, lighting, furniture, equipment Coordinate procurement of consumables and operational supplies Negotiate vendor pricing and monitor service quality
5. SOP, Compliance & Asset Control

Develop, update, and enforce operational SOPs across all locations Ensure safety, hygiene, and security compliance Maintain records of assets, rent agreements, insurance, and utilities Support audits and internal compliance checks
6. Reporting & Management Review

Verify daily reports received via WhatsApp, Google Drive, or ERP Send reminders and follow-ups for pending tasks Prepare

weekly and monthly operational summaries

for leadership Provide actionable insights to improve efficiency and consistency
Key Requirements

Graduate in Administration / Management or related field

8-10+ years

experience in multi-location operations
(Beauty, Retail, Hospitality, QSR, or Service Industry preferred)

Strong leadership and coordination skills Expertise in facility, vendor, and compliance management Proficient in MS Office, Google Workspace, and ERP systems Willingness to travel pan-India for branch audits and reviews High discipline, follow-up mindset, and problem-solving ability
Compensation & Employment Details

Compensation:

As per experience and industry standards

Job Type:

Full-time, Permanent

Department:

Operations & Administration

Role Category:

Salon Chain Operations Management
Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹400,000.00 per year

Experience:

total work: 1 year (Preferred)
Work Location: In person