Job Description

Project & Client Management

Serve as the primary point of contact for all clients, managing expectations and ensuring satisfaction. Coordinate internal teams (design, content, social media, etc.) to deliver the work. Prepare and manage project timelines, deliverables, and milestones Coordinate with department for approvals & smooth operational work. Maintain detailed documentation of client briefs, project scopes, and feedback.

Operations Management

Develop and streamline internal processes to improve efficiency Track team productivity, resource allocation, and project profitability Prepare weekly/monthly reports on project status, KPIs, and operational performance Conduct internal reviews and feedback sessions to ensure quality control

Team Coordination

Assign tasks and monitor workloads across all projects Support hiring efforts, onboarding, and training of team members

Qualifications & Skills:

Bachelor's degree in Business Administration, Marketing, or related field (MBA preferred) 4+ years in project management or operations within a digital marketing/advertising agency Knowledge of digital marketing services (SEO, social media, content, etc.) Excellent communication and client-handling skills Strong organizational, leadership, and analytical skills Ability to manage multiple projects simultaneously and thrive under pressure
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person