Manage daily car rental operations including vehicle allocation, scheduling, and deployment.
Ensure availability and optimal utilization of fleet (owned & vendor vehicles).
Monitor vehicle maintenance, servicing, fitness, insurance, permits, and documentation.
Coordinate with vendors for additional vehicle requirements as per demand.
Driver & Vendor Management
Recruit, train, and manage drivers as per company standards.
Ensure driver background verification, ID issuance, uniform compliance, and discipline.
Handle vendor onboarding, rate negotiations, billing validation, and performance reviews.
Address driver and vendor grievances and ensure smooth coordination.
Client Coordination & Service Delivery
Act as a single point of contact for clients for operational issues.
Ensure adherence to SLAs, trip schedules, and service quality standards.
Handle escalations, complaints, and ensure timely resolution.
Coordinate with corporate clients for route planning, changes, and special requirements.
Billing & MIS
Verify trip sheets, log books, and GPS data for accuracy.
Coordinate with billing team for timely and accurate invoicing.
Monitor cost control, fuel expenses, penalties, and operational leakages.
Prepare daily/weekly/monthly MIS reports on operations, utilization, and performance.
Job Types: Full-time, Permanent
Pay: ?14,410.75 - ?45,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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