Job Description

Role Overview:

The Operations Intern will support the Training & SME Operations function by assisting in trainer planning, coordination with internal teams, session allocation, and operational reporting. This role is intended to be

hands-on and execution-focused

, with training and guidance provided.

Key Responsibilities:

Assist in

weekly trainer planning

based on batch schedules and trainer availability.

Support allocation of trainers for:

Regular training sessions

Workshops and bootcamps

Special programs organized by internal teams

Track trainer availability, bandwidth, and session assignments.

Coordinate with internal teams (PAT, LMT, etc)

Act as an operational point of contact for trainer scheduling and availability-related communication.

Assist in generating and maintaining reports from the SME/Operations side

Ensure timely sharing of reports with management as required.

Maintain operational trackers and documentation.

Support communication with trainers regarding:

Session schedules

Workshop assignments

Availability confirmations

Follow up with trainers and internal teams to ensure smooth execution of planned sessions.

Ensure operational processes and guidelines are followed.

Assist in identifying scheduling conflicts or risks and escalate them in a timely manner.

Support day-to-day operational tasks related to training delivery.

Skills & Requirements:

Strong organizational and coordination skills. Good written and verbal communication. Basic proficiency in

Excel / Google Sheets

. Ability to handle multiple tasks and follow timelines. Willingness to learn training operations and coordination processes.
Exposure to operations, coordination, or admin roles.

Interest in education, training, or edtech operations.

What the Intern Will Learn:

End-to-end training operations and trainer planning. Cross-functional coordination in a professional environment. Reporting, tracking, and operational process management. Stakeholder communication and escalation handling.
Job Types: Full-time, Permanent, Internship
Contract length: 3 months

Pay: ?15,000.00 - ?66,812.49 per month

Work Location: In person