- Promilo is India's 1st innovative platform which "Pay to Browse". It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the Companies. To know more - visit our company website. (www.promilo.com)
JOB DESCRIPTION:
The Operations Intern will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner.
KEY RESPONSIBILITIES:
Handling already acquired corporate customers with post-sales hand-holding and deliverables.
Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
Proper coordination with the Graphic designer team and the sales team. o Build and maintain strong, long-lasting client relationships.
Ensure the timely and successful delivery of solutions according to customer needs and objectives.
Collaborate with the sales team to identify and grow opportunities within the territory.
Assist with challenging client requests or issue escalations as needed.
Approve existing campaigns, Create campaigns, and prolet.
Develop and deliver reports for every client.
Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement.
REQUIREMENTS:
Bachelor's degree in Business Administration, Marketing, or a related field
Strong communication and interpersonal skills with the ability to interact with corporate customers
Ability to build and maintain strong, long-lasting client relationships
Experience with CRMs and reporting tools
Ability to work independently and as part of the team.
Note: Interested candidates should send their resumes to
bellanar@promilo.com
Please include '
Operation - Intern
' in the subject line when sending your resume to bellanar@promilo.com
Job Types: Full-time, Fresher
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