Job Description

About Us:

Eastern Equipment Enterprises is a Kolkata-based manufacturer of components for our prime customer, the Indian Railways. We are seeking an experienced Operations Executive to manage key operational and liaison activities.

Job Summary:

Seeking a proactive Operations Executive with proven Indian Railways experience to manage communications, documentation, and order follow-ups with Railway officials, ensuring smooth contract execution for Eastern Equipment Enterprises.

Key Responsibilities:

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Railway Liaison & Communication:

Act as the primary point of contact for Eastern Equipment Enterprises with various Indian Railways departments. Regularly communicate, coordinate, and build strong professional relationships with Railway officials regarding existing orders, new requirements, inspections, and query resolution.

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Order Management & Execution:

Diligently track and expedite pending orders, tenders, and proposals. Proactively identify and resolve potential delays or issues in the order fulfillment process, coordinating with internal teams to ensure timely dispatch and delivery as per railway schedules.

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Documentation & Correspondence:

Expertly draft, prepare, and manage all official documentation, including letters, applications, compliance reports, and responses to railway communications. Accurately prepare and process bank guarantees, indemnity bonds, and other financial or contractual documents required for railway tenders and contracts.

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Internal & External Coordination:

Liaise effectively with internal departments (production, finance, logistics, quality control) to ensure alignment with Railway requirements, specifications, and timelines. Coordinate with railway inspection agencies and facilitate inspection processes.

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Proactive Follow-up & Reporting:

Implement a robust system for following up on submissions, approvals, and payments with Railway authorities. Maintain meticulous records of all interactions, transactions, and pending matters. Provide regular, concise updates and reports to management on the status of ongoing projects, challenges, and interactions with the Railways.

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Compliance & Process Adherence:

Ensure all operational activities and documentation strictly comply with the latest policies, procedures, and PDRs (Particulars, Drawings, Specifications) of the Indian Railways and Eastern Equipment Enterprises. Stay updated on changes in railway procurement policies.

Required Skills and Qualifications:

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Essential:

Proven experience working directly with the Indian Railways is mandatory.

? In-depth understanding of Indian Railways' organizational structure, procurement processes, vendor registration, and PDRs.

? Strong verbal and written communication skills in English and Hindi; proficiency in Bengali will be an advantage.

? Excellent interpersonal and liaison skills, with a demonstrated ability to interact effectively with government officials.

? Proficiency in drafting precise official letters, preparing detailed reports, and managing complex documentation.

? Significant experience in handling and processing bank guarantees and other commercial/financial documents related to government/PSU contracts, specifically with railways.

? Strong organizational and time-management skills with the ability to prioritize tasks, manage multiple assignments, and meet stringent deadlines.

? Detail-oriented with a high level of accuracy in all aspects of work.

? Ability to work independently, take initiative, and function effectively as part of a team.

? Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint).

? A bachelor's degree in any discipline. A degree in Engineering, Business Administration, or a related field will be considered an advantage.

Job Type: Permanent

Pay: ?30,000.00 - ?35,000.00 per month

Work Location: In person