to oversee and streamline day-to-day operations. The ideal candidate will be responsible for ensuring that all operational activities run smoothly, processes are optimized, and performance targets are achieved.
Key Responsibilities:
Operational Management:
Oversee daily operational tasks and ensure efficient execution of workflows.
Develop, implement, and maintain operational policies and procedures.
Process Optimization:
Identify and resolve inefficiencies in operations.
Work towards improving operational performance by analyzing data and KPIs.
Team Coordination:
Collaborate with cross-functional teams such as sales, and customer service to ensure alignment of goals.
Reporting and Analysis:
Prepare and present regular performance reports to management.
Track key metrics and analyze operational data for decision-making.
Customer and Vendor Relations:
Maintain positive relationships with vendors, clients, and stakeholders.
Handle escalations and resolve operational issues in a timely manner.
Compliance and Documentation:
Ensure adherence to company policies and regulatory requirements.
Maintain accurate records of operations, contracts, and processes.
Key Qualifications:
Bachelor's degree in Business Administration, Operations Management, or a related field.
Proven experience in operations or a similar role, preferably .
Proficiency in using CRM, MS Office Suite, and other operational tools.
Strong analytical, problem-solving, and organizational skills.
Excellent communication and interpersonal abilities.
Ability to work under pressure and meet deadlines.
Preferred Skills:
Knowledge of Sales.
Familiarity with CRM.
Multitasking and team management capabilities.
Why Join Us?
Work in a dynamic and fast-growing organization.
Opportunities for career growth and professional development.
Collaborative and supportive team environment.
Job Type: Full-time
Pay: ₹8,086.00 - ₹35,034.59 per month
Benefits:
Health insurance
Leave encashment
Schedule:
Day shift
Experience:
total work: 1 year (Preferred)
Work Location: In person
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