Job Description

Key Responsibilities

Manage daily operations, monitor Ops group messages, and update CRM. Track and share daily operational stats. Handle customer issues related to equipment quality and service; log and resolve concerns. Coordinate with inventory for stock management. Manage staff schedules, attendance, and work allocation. Visit clients for feedback and invoice follow-ups. Build and maintain vendor and client relationships. Create, review, and process invoices; ensure timely payments. Support basic accounting tasks and maintain financial records. Assist HR Manager with salary compilation and payroll inputs. Support and oversee hiring processes. Implement SOPs and drive workflow/process improvements.

Requirements

4-7 years' experience in operations/customer service. Strong communication, problem-solving, and coordination skills. Ability to manage field visits and multitask efficiently. Proficiency in MS Office and CRM tools.
Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement Health insurance
Experience:

Operations management: 3 years (Preferred)
Work Location: In person