Handle customer orders -- from receiving to final delivery.
Coordinate with the production team for manufacturing jewellery as per order.
Track order progress, ensure timely completion, and maintain delivery schedules.
2. Inventory & Stock Control
Maintain records of gold, diamonds, and finished jewellery stock.
Monitor raw material usage and ensure accurate stock entries.
Coordinate with the store or warehouse for dispatch and returns.
3. Vendor & Supplier Coordination
Communicate with suppliers for materials like gold, stones, packaging, etc.
Ensure timely purchase and delivery of required items.
4. Quality Checking & Documentation
Assist in quality inspection of jewellery before dispatch.
Prepare invoices, labels, certificates, and other shipping documents.
Ensure proper documentation for gold weight, purity, and diamond details.
5. Customer Service & Communication
Update clients about order status and resolve any queries.
Coordinate with sales or retail teams for smooth operations.
6.
Reporting & Data Management
Maintain daily MIS reports, order tracking sheets, and performance records.
Assist management in process improvement and efficiency tracking.
Skills Required:
Good communication and coordination skills
Knowledge of jewellery processes (casting, polishing, setting, etc.)
Proficiency in Excel or ERP software
Attention to detail and time management
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Provident Fund
Application Question(s):
Do you have 2+ year of experience from jewellery industries as an operation executve?
Do you stay under 20km from zaveri bazar/CST Station?
Do you have experience into handling jewellery products/costumers?
do you have experience 2+ years into Quality Checking & Documentation, Customer Service & Communication. Reporting & Data Management?
do you have experience 2+ years into 1. Order & Production Management, Inventory & Stock Control, Vendor & Supplier Coordination?
Education:
Bachelor's (Preferred)
Language:
Gujarati (Preferred)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.