Job Description

Job Title:

Operations Executive

Experience Required:

2 to 5 years (Hospitality Background Preferred)

Education:

Any Graduate

Salary:

?25,000 to ?30,000 per month

Employment Type:

Full-Time

Job Summary:

We are seeking a dynamic and detail-oriented Operations Executive with a strong background in the hospitality industry to oversee daily operations and ensure smooth service delivery. The ideal candidate should possess excellent organizational, communication, and problem-solving skills.

Key Responsibilities:

Supervise daily operations to ensure customer satisfaction and service excellence. Coordinate with various departments including front office, housekeeping, F&B, and maintenance. Monitor staff performance and ensure adherence to company policies and SOPs. Assist in planning and executing operational strategies to improve efficiency. Handle customer complaints and resolve issues promptly. Manage inventory, procurement, and vendor relationships. Maintain reports on operational metrics, budgets, and forecasts. Ensure compliance with health, safety, and hygiene regulations.

Key Skills:

Strong understanding of hospitality operations Excellent communication and interpersonal skills Problem-solving and decision-making abilities Proficiency in MS Office and basic reporting tools Ability to multitask and work under pressure

Preferred Qualifications:

2-5 years of operational experience in the hospitality industry Graduate in any discipline
Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Schedule:

Day shift
Work Location: In person