Job Description

We are seeking a detail-oriented and organized

Operations Staff

member to support the daily operations of our travel agency. The ideal candidate will assist with travel bookings, coordination with suppliers, customer support, and ensure smooth execution of travel services for clients.

Responsibilities

Handle day-to-day operational tasks of the travel agency Assist with booking flights, hotels, tours, transportation, and travel packages Coordinate with airlines, hotels, tour operators, and vendors Prepare travel itineraries, vouchers, invoices, and related documentation Manage booking confirmations, cancellations, and rescheduling Support customers with travel inquiries and post-booking assistance Maintain accurate records of bookings and payments Ensure compliance with company policies and travel regulations Assist the sales team with operational and administrative support
Requirements

Previous experience in a travel agency or tourism-related role preferred Knowledge of travel booking systems and processes Strong organizational and multitasking skills Good communication and customer service skills Attention to detail and ability to work under deadlines Basic computer skills (MS Office, email, booking systems)
Preferred Qualifications

Knowledge of travel documentation Familiarity with international and domestic travel operations Diploma or degree in Travel, Tourism, or Hospitality (preferred)
Benefits

Competitive salary Career growth opportunities in the travel industry Supportive and team-oriented work environment Training and skill development
Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Leave encashment Paid sick time
Work Location: In person