Job Description

Designation : Service Delivery Executive
Experience : Freshers
Type of Employment : Permanent, Full time

What do we look for?

The objective of Service Delivery Executive focuses on coordinating with customers and vendors to fulfill the orders

Responsibilities and Duties:

1. Overall responsible for fulfillment of orders
2. Ensure the successful delivery for all the services
3. Updating the real time status in the dashboard
4. Regularly interact with customers and vendors to maintain efficient operations
5. Proactively handle any objections or issues that arise during the conversion process to facilitate a smooth transition.
6. Explaining the process if asked by customer

Whom do we look for?

1. Effective time management skills to handle a high volume of calls and follow- ups efficiently.
2. Experience working collaboratively with other teams to address the customer needs and improve the service.
3. Demonstrate strong abilities in both verbal communication and active listening.
4. Mandatory fluency in English and Hindi. Knowledge of any south Indian Language is considered as an added advantage.
5. Being a individual role player.
6. Willingness to work rotational shifts.

About ReadyAssist: ReadyAssist is an AutoTech startup trying to solve the problems in roadside emergency assistance, solving the growing demand for onspot and doorstep service due to the faster adaptation of alternative fuel and enable infrastructures; all these through our robust business process, Deep tech and optimization in ground ops. ReadyAssist is also working on the idea of bringing clean Tech closer to customers through its special EV initiative called GRID, thus joining the global vision of bringing down the carbon emissions to zero. For more details about us: www.readyassist.in

Job Types: Full-time, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Experience:

total work: 1 year (Preferred)
Work Location: In person