Job Description

: Operations Executive

Company: Simpliaxis

Designation: Operations Executive

Experience required: 1-3 years

Job Overview:

Simpliaxis is looking for an enthusiastic Operations Executive to join our dynamic team in

the EdTech industry. The role demands an individual who is highly organized, detail-

oriented, and capable of multitasking in a fast-paced environment. The Operations Executive

will support various operational functions, streamline processes, and ensure smooth daily

operations.

Key Responsibilities:

1. Operational Support:

o Assist in day-to-day operational tasks to ensure smooth functioning.

o Maintain and update internal systems and databases.

o Coordinate with various teams (Sales, Marketing and Customer Support) to

align operations with business goals.

2. Process Optimization:

o Identify areas for process improvement and suggest enhancements to optimize

workflow.

o Implement and monitor standard operating procedures (SOPs) for various

tasks.

3. Reporting & Analysis:

o Prepare daily, weekly, and monthly reports for senior management.

o Analyse operational data to identify trends and insights.

4. Logistics & Scheduling:

o Coordinate logistics and scheduling for training programs, webinars, and other

company events.

o Ensure timely communication and smooth execution of events.

5. Customer Support:

o Assist in handling customer queries related to operations.

o Resolve operational issues promptly to ensure customer satisfaction.

Qualifications:

? Bachelor's degree in Business Administration, Operations Management, or related

field.

? 1-3 years of experience in operations, preferably in the EdTech industry.

? Strong organizational and multitasking skills.

? Excellent verbal and written communication skills.

? Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

? Knowledge of CRM and ERP systems is a plus.

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?40,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person