Job Description

Role: Operations executive

Charge Location:

Delhi & Noida

Industry Type:

Education / Training Joining: Immediate

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for attaining targets set for generating references for existing and newly created products/courses. Responsible for coordinating with centers as well as the head office to ensure smooth flow of communication and functioning of centers to conduct year-round classes as well as crash courses. Responsible for ensuring all processes set for students, centers, faculty, material delivery, and inventory management are followed. Responsible for addressing all parent and student queries post-enrolment online as well as offline. Responsible for ensuring management is updated or apprised of any wrongdoings/ fraudulent activities which are against company ethics and policies being undertaken at any Centre or by any employee. Responsible for building good rapport with existing parents and students to ensure positive word of mouth and lead and reference generation Responsible for assisting parents and students in filling out forms for universities as per the guidelines of the company. Responsible for maintaining discipline at the centers at the time of classes as well as during offline Mocks being conducted at centers.

QUALIFICATIONS:

Education and Knowledge:

Minimum of a Bachelor's degree in any subject domain. Professional proficiency with the Microsoft Office package, especially in MS Excel, and IT literate.

Experience:

One or more years of experience in a relevant field. (Freshers can also apply)

Skills:

Clear Communication Skills Patience Effective Listening Adaptability Ability to Use Positive Language Problem-solving attitude and creative Verbal and written communication Skills Ability to multitask and handle work pressure skillfully and competently

Personal characteristics:

Confident, highly motivated, and energetic Taking Responsibility & Willingness to Improve Resourceful and a problem solver Honest in terms of efforts and intent Should be a good team player

Contact:

Drishti Khurana

9560808421

drishti.khurana@iifm.co.in

Job Types: Full-time, Permanent, Fresher

Pay: ?10,227.63 - ?35,920.91 per month

Benefits:

Flexible schedule Health insurance
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Education:

Bachelor's (Preferred)
Experience:

operations: 2 years (Preferred)
Work Location: In person