who can manage daily travel operations, guest communication, and reporting efficiently. The ideal candidate should be proactive, well-organized, and capable of handling guests, vendors, and on-ground coordination to ensure smooth service delivery.
Key Responsibilities
Lead Handling & Closure:
Manage incoming leads, prepare quotations, communicate with guests and vendors, follow up for closure, and chase payments till final confirmation.
Guest & Vendor Communication:
Coordinate with hotels, transporters, and local service providers for confirmations and ensure smooth execution of guest services.
Report Management:
Maintain and update daily reports for
Sales, Cancellations, and Payments
, and share summaries with management.
Front Office & Reservations:
Handle walk-in inquiries and reservations related to
Flights, Trains, Hotels, and Holiday Packages.
On-Ground Coordination:
Assist in ensuring seamless guest experiences through prompt communication and issue resolution.
Itinerary & Database Management:
Design new itineraries for popular destinations and maintain updated hotel and vendor databases.
After-Hours Alert Support:
Be available via mobile/laptop for emergency coordination after office hours (when required).
Skills Required
Basic knowledge of
computers, MS Office (Word/Excel), and internet surfing
Excellent
communication skills
in English and Hindi (Assamese preferred)
Confidence in
guest interaction
and
sales follow-ups
Strong sense of
responsibility and discipline
Ability to
multi-task and prioritize
work efficiently
Positive attitude and a proactive approach to problem-solving
Eligibility Criteria
Minimum Qualification: Graduate (any stream)
Basic computer literacy and internet usage is mandatory
Prior experience in travel, hotel reservations, or sales coordination will be an added advantage
Freshers with good communication and learning attitude are welcome
Salary & Benefits
Salary: INR 10,000 - INR 15,000 per month (based on experience and performance)
Incentives based on sales closures and guest satisfaction
Opportunity to learn and grow within the travel & hospitality domain
How to Apply:
Interested candidates can send their updated
resume
with subject line:
Application for Travel Operations Executive - [Your Name]
to jishu.gupta@holidayeyes.co.in or WhatsApp 7044073097
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Work Location: In person
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