Develop and implement comprehensive plans for holiday operations, considering factors like staffing, resources, and logistics.
Coordinate with various departments or teams to ensure smooth execution of holiday activities or events.
Create schedules and timelines to ensure all tasks are completed on time.
Arrange transportation, accommodation, and other logistics for staff and guests.
Coordinate with hotels, vendors and suppliers to procure necessary materials or services.
Ensure proper inventory management to meet the demands of holiday operations.
Collaborate with marketing teams to develop promotional campaigns for holiday events or packages.
Utilize various channels, such as social media, email marketing, and advertising, to reach target audiences.
Monitor the effectiveness of marketing efforts and adjust strategies as needed.
Oversee customer service operations to ensure a positive experience for guests or customers.
Handle customer inquiries, complaints, and feedback promptly and professionally.
Implement strategies to enhance customer satisfaction and loyalty.
Implement quality control measures to ensure high standards of service and customer satisfaction.
Conduct regular evaluations and audits to identify areas for improvement.
Take corrective actions to address any issues or deficiencies in holiday operations.
Basic Skillset:
Good Communication skills
STRONG knowledge on MS WORD AND MS EXCEL is a MUST.
Knowledge in Digital Marketing would be preferred.
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Experience:
total work: 1 year (Preferred)
Work Location: In person
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