Job Description

Job Summary

The Operations Executive - Air Ambulance is responsible for coordinating and managing end-to-end air ambulance missions, ensuring safe, timely, and efficient patient transfers. This role involves close coordination with medical teams, aviation partners, hospitals, airports, and ground ambulance providers while maintaining high standards of operational excellence and patient care.

Key Responsibilities

Mission Coordination

Plan and execute domestic and international air ambulance missions from request to completion Coordinate with pilots, aircraft operators, medical crew, and ground ambulance services Monitor flight schedules, weather conditions, and regulatory requirements Receive Calls and address all the Air Ambulance queries Medical & Hospital Coordination Liaise with hospitals, doctors, and medical staff for patient details and transfer requirements Ensure availability of required medical equipment and onboard medical setup Coordinate bed-to-bed patient transfers

Documentation & Compliance

Prepare and manage flight permissions, overflight and landing permits, visas, and customs documentation Maintain accurate mission logs, reports, and records in internal software. Client & Stakeholder Communication Act as the primary point of contact for patients' families, hospitals, and corporate clients Provide regular mission updates and handle urgent queries professionally

Operations Control

Monitor missions in real time and manage contingencies or emergencies Ensure cost-effective operations without compromising safety or care quality Support 24/7 operations on a rotational or on-call basis Qualifications & Skills Education Graduate in Aviation Management, Hospital Administration, Logistics, Operations, or related field Relevant certifications in aviation or healthcare operations are an advantage Any Graduate can be considered

Experience

1-4 years of experience in aviation operations, air ambulance, emergency medical services, or logistics Experience in international operations

Skills & Competencies

Strong coordination and multitasking abilities Excellent communication skills (English Hindi mandatory) Ability to work under pressure and manage time-critical situations Good understanding of aviation and medical operations Proficiency in MS Office and operations management tools Working Conditions 24/7 operational environment with rotational shifts High-pressure, mission-critical role requiring quick decision-making

Mandatory Points:

Candidates should be

serving notice period / early joiners preferred

Strong communication skills (

English & Hindi mandatory)

Please check for stability, good communication skills, and experience in any industry such as aviation operations, air ambulance, emergency medical services, or logistics

Job Types: Full-time, Permanent

Pay: ?40,000.00 - ?50,000.00 per month

Benefits:

Health insurance
Location:

Bengaluru, Karnataka (Preferred)
Work Location: In person