2050 Healthcare is a leading provider of personalized and technology-enabled home healthcare services. Our mission is to revolutionize care delivery by offering high-quality, patient-centric support in the comfort of one's home. We are based in the heart of DLF Cybercity and committed to delivering seamless, professional, and compassionate care.
Position Summary:
We are seeking a proactive and detail-oriented
Operations Coordinator
to join our team. The ideal candidate will be responsible for the day-to-day coordination between patients and homecare nurses, ensuring smooth scheduling, communication, and service delivery.
Key Responsibilities:
Patient Coordination:
Act as the first point of contact for patients and their families regarding care schedules and service updates.
Collect patient requirements and ensure accurate documentation.
Address patient queries and resolve issues promptly.
Nurse Scheduling & Support:
Assign and coordinate homecare nurses based on availability, skill set, and patient requirements.
Track shift timings, availability, and ensure timely deployment of nursing staff.
Manage last-minute changes, replacements, or escalations in coordination with the clinical team.
Operational Oversight:
Maintain real-time tracking of active patients and ongoing care schedules.
Work closely with the clinical and administrative teams to ensure service quality and compliance.
Update records and databases accurately and regularly.
Communication & Reporting:
Provide daily status reports to the Operations Manager.
Maintain clear and professional communication across all stakeholders.
Requirements:
Bachelor's degree in healthcare administration, business, or related field.
0.6 months- 1 years of experience in operations, scheduling, or healthcare coordination preferred.
Strong organizational and multitasking skills.
Job Types: Full-time, Permanent
Pay: ?12,000.00 - ?15,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Work Location: In person
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