Job Description

About Axis My India
Axis My India Limited is India's leading consumer data intelligence company, committed to enabling data-driven decision-making. It has launched the "A" App, a people empowerment platform designed to enhance the lives of a billion citizens by providing access to authentic information and practical solutions for everyday needs. The app follows a PHYGITAL model, leveraging Axis My India's vast network of 5,000+ locations across 700 districts. Powered by Google Cloud and Google Gen AI, it continuously learns and improves to deliver better user experiences. The company is spearheaded by Mr. Pradeep Gupta who is a leading name in market research and is India's top psephologist.

We are seeking a proactive and detail-oriented Operations Coordinator to manage and support our team of field surveyors. The ideal candidate will be responsible for coordinating daily field activities, ensuring timely data collection, maintaining communication between field teams and management, and ensuring operational efficiency across survey projects.
Key Responsibilities
Timely planning, execution, and monitoring of assigned projects for defined regions
Open to travel on ground and execute fieldwork when assigned
People, assets, and collateral management for assigned projects for defined regions.
Act as the primary point of contact between field teams and head office
Ensure field surveyors are equipped with necessary tools, documents, and instructions as per project plan
Assist in onboarding and training of new field surveyors
Address and resolve any operational issues or delays in the field
Publishing reports, alerts, and dashboards as per project
Driving cost and timelines in the assigned projects
Regular coordination and feedback to the field team (surveyors) to take corrective actions on gaps identified and corrective action plan
Identify process gaps, suggest and implement process improvement
Analysing new trends in the market and developing new features around them.
To manage and support our team of field surveyors & field visit & observe, Coaching & Mentoring Surveyors.
Requirements
Education and Experience
Graduate degree in any field.
2+ years of experience in operations coordination, preferably in field-based projects.
Strong organizational and communication skills
Ability to multitask, work under pressure, and prioritize tasks effectively
Attention to detail and problem-solving skills
Proficiency in MS Office
Experience working with survey or data collection teams is preferred.
Benefits
Benefits

• Competitive salary and benefits package

• Opportunity to work in a dynamic and growing company

• Make a significant contribution to the company's success.

At Axis My India, we value discipline and focus. Our team members wear brand on sleeves, adhere to a no-mobile policy during work hours, and work from our office with alternate Saturdays off. If you thrive in a structured environment and are committed to excellence, we encourage you to apply.