Job Responsibilities:
Take complete ownership of Project Execution (including P & L)
Take up existing projects and optimize them by closely working with the product team.
Handle general operations which include daily execution, driving volume, tracking progress, highlighting flags and daily reporting.
Analyze training needs and provide training.
Collect feedback on a regular basis and resolve any issues.
Monitoring the team performance to achieve the KRA's.
Mentor and motivate the student workforce. Demonstrate strong people engagement skills.
Run the pilot of projects.
Suggest improvements in processes at every level in operations.
Set goals/KPIs/targets for the team members.
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