Job Description

We are hiring CA Freshers, CA/CS Aspirants, and candidates with experience in Operations.

The Operations Executive plays a vital role in managing the complete sales order cycle--from initial customer inquiry and quotation preparation to final delivery and vendor coordination. This position requires a proactive individual with excellent communication skills who can effectively link sales, customer service, and logistics operations.

Key Responsibilities1. Customer Handling

Customer Relationship Management:

Act as the primary point of contact for customers. Handle inquiries, provide timely updates, resolve concerns, and ensure excellent customer satisfaction.

Quotation Preparation:

Prepare and share accurate quotations as per client requirements, ensuring all pricing, terms, and conditions are clearly mentioned.

Order Processing:

Oversee the full sales order lifecycle including order entry, confirmation, coordination with internal teams, and adherence to delivery timelines.

2. Operations & Logistics Management

Vendor & Supplier Coordination:

Communicate with vendors and suppliers for procurement, sourcing, and scheduling to ensure timely availability of materials/services.

Logistics Handling:

Manage all shipment logistics--coordinate with transporters, organize dispatch schedules, track shipments, and ensure smooth and timely delivery.

Inventory/Stock Management (Optional):

Monitor stock levels to ensure product availability and prevent delays (include if applicable).

3. Documentation & Administrative Tasks

Record Maintenance:

Maintain essential sales, operations, and shipment documentation.

Software Proficiency:

Use MS Excel for data entry, sales reports, cost sheets, and inventory tracking.

Professional Correspondence:

Use MS Word for drafting emails, letters, contracts, and internal communication.

Required Skills & Qualifications

Communication Excellence:

Strong verbal and written communication skills in English to coordinate with customers and vendors.

Interpersonal Skills:

Ability to manage customer interactions professionally and maintain long-term relationships.

Technical Knowledge:

Basic proficiency in MS Excel and MS Word is mandatory.

Organizational Skills:

Ability to multitask, prioritize work, and manage operational complexities efficiently.

Experience:

Fresher or 1-2 years of experience in operations, logistics, customer service, or related fields.

Education:

Bachelor's degree in any field.

Eligible candidates include:

CA Freshers CS Freshers CA/CS Aspirants
Job Type: Full-time

Pay: ?11,170.69 - ?20,000.00 per month

Work Location: In person