Job Description

Line of Service Internal Firm Services

Industry/Sector Not Applicable

Specialism IFS - Internal Firm Services - Other

Management Level Senior Associate

& Summary A career within Client Service Support services, will provide you with the opportunity to help our clients transform their customer service and engagements from cost centres into revenue generating businesses across all PwC lines of service. We help clients develop and implement a customer service and engagement strategy that is aligned with their customer experience strategy, enhancing customer engagement while lowering costs, and optimising operations to ensure they are getting the most value possible.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Who are we looking for?

We are looking for highly-motivated individuals who will undertake Quality Control / Assurance roles on our client projects. As a senior associate, working in a fast paced, dynamic environment, your typical responsibilities are likely to include:

Understanding client policies and procedures, supporting team members with specific queries.

Reviewing output from Analysts and other Quality Checkers against client or regulatory requirements to ensure compliance.

Identifying quality issues and supporting the implementation of additional training and other measures to improve quality.

Providing feedback to analysts and contributing to the production and / or delivery of relevant training for new joiners and existing team members

Testing and strengthening of current quality controls

Liaising with client teams (typically Quality Assurance, Internal Audit but may also include Policy and Compliance dependent on your experience).

Requirements of the role

Essential

Demonstrable experience in AML, KYC, PEPs, Transaction Monitoring or Fraud and familiarity with policies and processes used to address financial crime risks.

Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.

Strong knowledge of company structures, funds and banking products.

A high level of attention to detail and experience following strict processes and requirements.

Experience quality reviewing / testing the work of others to ensure quality standards and expectations are always met.

Ideal candidates must have at least 2 yrs as Analyst + 2 yrs as QC experience within an AML/KYC function.

Desirable

Hold a financial crime related professional qualification

Responsibility for others including training, performance, workload/productivity, development.

Where will you be based?

The role will be based in Bangalore.

What's in it for you?

This is a fast-paced, challenging environment which can provide you with a rewarding and stimulating career. You will work with well-known, global clients and have opportunities to further develop both technical and softer skills. You will be a key member in a dynamic and expanding team, where there is a strong emphasis on encouraging, developing and retaining our people.

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements 0%

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date September 30, 2022