Job Description

About the Job:
This is a client facing role in Mumbai. The job requires an Engineer to administer the Openshift set up for the large PSU. He is required to provide RCA and resolve L2 tickets for the customer issues. He is required to provide Solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to support the Day2 operations of the customer. The Job requires the individual to work in Shifts.
What will you do:
Implement automated, containerized cloud application platform solutions with a focus on infrastructure concerns including networking, storage, virtualization, security, logging, monitoring, and high availability and system resilience
Learn new technologies quickly, including container orchestration, container registries, container build strategies, cloud storage, and software-defined networks
After joining Red Hat, you will go through an intensive training program on Kubernetes and OpenShift technologies and related DevOps and GitOps topics. Here's how your skill set will evolve and what you'll learn during your first year in the role:
Understanding of how to build production-ready container and virtualization platforms, integrated with existing enterprise systems
Knowledge of how to deploy source code into running, scalable containers and virtual machines in automated fashion at enterprise scale
Successful, collaborative delivery of customer requirements using Red Hat OpenShift
Knowledge of how a customer use case can be developed into a project plan and how those requirements align with Red Hat's technologies
Understanding of how Red Hat's technologies can transform software delivery (DevOps/GitOps) practices at large organizations

• Successfully implementing complex, large-scale container platform solutions in challenging customer environments

Helping other peers learn DevOps/GitOps paired with container technologies
Contributing lessons learned, best practices, and how-tos to our internal and external communities of practice
Applying new technologies, frameworks, or methodologies to container platforms
Ensures service reliability meets users' needs, including internally critical and externally visible services
Uses software & systems engineering to design, build, and run large-scale, distributed, fault-tolerant systems
Participates in an on-call rotation within a geographically distributed team to provide 24x7x365 production support, with responsibility to respond to urgent customer issues
Practice sustainable incident response and blameless postmortems
What will you bring:
Prior experience working directly with enterprise stakeholders on a range of development and deployment projects
Advanced knowledge of Red Hat OpenShift Container Platform or underlying components like Kubernetes container solutions
Knowledge of Red Hat Enterprise Linux (RHEL)
Experience implementing system infrastructure and cloud solutions, including data storage, networking, monitoring, and security
Ability to communicate value, progress, and metrics of key projects to required technical and business stakeholders
Ability to study on your own, learn quickly, and put new ideas into practice
Passion for open source, software, tooling, and automation
Good written and verbal communication skills in English
Willingness to travel regularly
About Red Hat
is the world's leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
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