Job Description

About ABPWeddings

ABPWeddings is a trusted matrimonial platform from the ABP Group, dedicated to helping individuals and families find the perfect life partner with ease and confidence.

Role Overview:

We are looking for enthusiastic and result-driven

Telesales

personnel to join our ABPWeddings team. The ideal candidate will be responsible for contacting potential customers, explaining the platform's benefits, and converting leads into memberships.

Key Responsibilities:

Make outbound calls to prospective customers and explain ABPWeddings' offerings. Understand customer requirements and provide appropriate membership solutions. Convert warm leads into paid memberships by effective communication and persuasion. Maintain records of calls, customer details, and sales activities in the CRM system. Follow up on leads regularly to ensure higher conversion rates. Achieve daily/weekly/monthly sales targets as assigned. Handle customer queries courteously and ensure customer satisfaction. Work closely with the sales and marketing team for feedback and process improvement.

Key Skills & Competencies:

Excellent communication skills in English, Hindi, and preferably Bengali. Strong persuasion, negotiation, and interpersonal skills. Goal-oriented, proactive, and self-motivated. Ability to handle objections and rejections positively. Good listening skills and problem-solving attitude. Basic computer knowledge (MS Office, CRM tools).

Qualification & Experience:

Graduate/Undergraduate with relevant telesales or telecalling experience. 1-3 years of experience in telesales, customer service, or similar roles (preferred). At least a minimum of 6 months of experience in the relevant field is preferred. Experience in dating / matrimony industry is a boon.

What We Offer:

Attractive fixed salary + performance-based incentives. Opportunity to work with a reputed brand under ABP Group. Professional growth and learning opportunities. Friendly and supportive work environment.
Job Type: Full-time

Pay: Up to ₹15,000.00 per month

Benefits:

Provident Fund
Ability to commute/relocate:

Esplanade, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

This role offers a flexible weekly off schedule. Employees may be required to work on weekends, with the option to adjust their week-offs as per business needs and personal convenience. Are you OK with it? (Yes/No) Are you an immediate Joiner? (Yes / No) || If No, then what is your notice period?
Education:

Bachelor's (Preferred)
Experience:

Direct sales: 1 year (Required) TeleSales: 1 year (Required) Matrimony Industry: 1 year (Preferred)
Language:

Bengali (Required)
Work Location: In person