Job Description

A Hotel Sales Executive is responsible for driving revenue and market share by securing new business and maintaining relationships with existing clients. They focus on attracting corporate travel, group bookings, and events to the hotel, negotiating contracts, and ensuring customer satisfaction to maximize revenue. They also analyze market trends and develop sales strategies to improve occupancy rates and overall revenue. Key Responsibilities:

Sales Strategy & Implementation:

Develop and implement sales strategies to meet or exceed sales targets and revenue goals.

Client Relationship Management:

Build and maintain strong relationships with existing clients and actively seek new business opportunities.

Sales Activities:

Conduct sales calls, site inspections, client presentations, and hotel familiarization visits.

Negotiation & Contract Management:

Negotiate contracts and agreements with clients and partners.

Market Analysis:

Analyze market trends and competitor activities to identify new business opportunities.

Collaboration & Communication:

Collaborate with other hotel departments (e.g., F&B, marketing, operations) to ensure seamless service and guest satisfaction.

Reporting & Analysis:

Track and report sales performance metrics, including revenue projections and booking trends.

Customer Service:

Provide excellent customer service and support to clients throughout the sales process.
Skills & Qualifications:

Sales & Negotiation:

Strong sales and negotiation skills are essential for securing deals and maximizing revenue.

Communication & Interpersonal Skills:

Excellent communication and interpersonal skills are needed to build relationships and communicate effectively with clients and colleagues.

Time Management & Organization:

Ability to manage multiple accounts and projects, prioritize tasks, and meet deadlines.

Customer Service:

A strong commitment to providing excellent customer service is crucial for building long-term relationships.

Product Knowledge:

Understanding the hotel's offerings, amenities, and services is essential for effective sales.

Problem-Solving:

Ability to identify and resolve client issues and challenges.

Market Research:

Knowledge of market trends and competitor analysis is important for identifying new opportunities.

CRM Proficiency:

Familiarity with CRM systems for managing client information and sales activities.

Team Collaboration:

Ability to work effectively with other departments and teams to achieve common goals.
In essence, a Hotel Sales Executive is a revenue generator, relationship builder, and strategic thinker who plays a crucial role in the success of a hotel.

Job Type: Full-time

Pay: ?9,904.93 - ?35,364.56 per month

Benefits:

Cell phone reimbursement Food provided Paid sick time
Language:

English (Preferred)
Work Location: In person