Job Description

• Designation - OPERATIONS EXECUTIVE
• Qualification - BCOM
• Gender - FEMALE PREFERABLY
• Work Timings - 10.30 AM TO 7 PM
• Working Days - MONDAY TO SATURDAY
• Work Location - LOWER PAREL WEST
• Other Employee Benefits (Leave, bonus, PF, Insurance, pickup/drop etc.) - ALL IN
• Experience - 2 TO 3 YEARS
• Other Details- Proficient in Microsoft Excel, Google Sheets, and basic ERP/CRM systems.
• Fluent in English and Hindi (Marathi is a plus).
• A proactive and client-focused mind-set.

Role Overview:
As an Operations Executive , you will play a critical role in ensuring the smooth execution of daily operations including order processing, logistics, inventory coordination, vendor management, and after-sales support. The ideal candidate is detail-oriented, well-organized, and comfortable working in a fast-paced environment that merges luxury with logistics.
Key Responsibilities:
Order & Inventory Management:

• Coordinate and manage end-to-end order processing from placement to delivery.
• Monitor inventory levels and coordinate with the warehouse to ensure stock availability.
• Maintain accurate records of products in and out using inventory management systems.

Logistics & Vendor Coordination:

• Work with logistics partners to schedule dispatches and track deliveries.
• Ensure timely, damage-free, and professional delivery and installation of products.
• Coordinate with vendors and service providers for timely procurement and support.

Client Support & After-Sales:

• Communicate with clients regarding delivery schedules, product information, and service updates.
• Handle post-sales service requests, coordinate repairs or replacements, and ensure client satisfaction.

Documentation & Reporting:

• Maintain operational documentation including invoices, delivery notes, and service logs.
• Prepare regular operational reports for internal review and strategic planning.

Qualifications & Skills:

• 1-3 years of experience in operations, logistics, or backend coordination (experience in a design/luxury product industry is a plus).
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Excel, Google Sheets, and basic ERP/CRM systems.
• Fluent in English and Hindi (Marathi is a plus).
• A proactive and client-focused mind-set.

What We Offer:

• A chance to be part of a design-forward luxury brand.
• Dynamic work environment located in Mumbai's prime commercial and design hub.
• Opportunities to grow within a rapidly scaling business.
• Competitive salary and performance-based incentives.

Skills Required