to manage our front desk operations in Ranchi. The ideal candidate must have prior experience working in a hospital environment, handling patients with empathy, and managing administrative tasks efficiently.
Key Responsibilities:
Patient Welcoming:
Greet patients and visitors warmly, answer inquiries, and direct them to the appropriate departments or doctors.
Appointment Management:
Schedule, confirm, and reschedule patient appointments using the hospital management system.
Call Handling:
Manage incoming calls, screen requests, and route them to the correct staff or doctors.
Admission & Discharge:
Assist in the admission process, file creation, and discharge paperwork efficiently.
Record Keeping:
Maintain patient records with strict confidentiality and ensure data accuracy.
Coordination:
Act as a bridge between patients, doctors, and nursing staff to ensure smooth patient flow.
Billing Assistance:
Assist with basic billing queries or insurance documentation if required.
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Work Location: In person
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