Job Description

Greet patients/attendants arriving for OP consultations and guide them through registration and billing procedures.

Manage patient registration and billing: create bills, collect payments/fees, explain bill components (consultation fee, diagnostics, services) to patients.

Ensure all necessary clearances and documentation for procedures (consultations, diagnostics, investigations) are obtained and processed before billing.

Counsel patients/attendants on estimates for special procedures or treatments, and ensure advance/payment collection as per hospital policy.

Coordinate with doctors, consultants, diagnostic/ radiology labs, and other departments to verify services rendered before billing.

Handle day-to-day billing, collections, and follow-up on pending payments or dues.

Maintain accurate records of all billing, payments, receipts, and patient billing history; ensure bills are generated within stipulated turnaround time (TAT).

Respond to patient queries about bills, clarify charges, and resolve any discrepancies or issues.

Work as part of billing/ administration team; coordinate with credit billing / cash billing / finance departments as required.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person